done something very different. health-care reform, we've done very different. government reorganization we've done differently. we've managed in a very short period of time to really try to maintain that authentic culture but actually try to find a new way to do business going forward. >> as you know when hurricane hit here it hit the northward with huge force. and so many people suffered so much. and questions were raised about race and other issues. where are you in rebuilding the northward? where are you in trying to, whatever those scars were, get them to heal. >> yes, well let me say this. the storm did not discriminate. this storm, and people have a hard time envisioning this, really put the entire city underwater, not just the 9th ward. the lake view, again tilly, black neighborhood, white neighborhoods, old neighborhood, newer nab hoods got completely wiped. not every part of the city is back. and this is not a surprise. the best quote about it he said when it gets cold, the poor get korld and when if gets hot, the poor get hotter. and we have found that in the recovery as well.